Beginning on Monday, March 16th until April 1st, all four DMV branches in Monroe County will be moving to an appointment system only, except for the surrendering of license plates.
According to Monroe County Clerk Jamie Romeo, the four DMV branches (Irondequoit, Greece, Henrietta, Rochester) will continue to be fully staffed and provide all services available.
She says that in response to the State of Emergency in Monroe County due to coronavirus, an appointment-only system will promote social distancing and reduce lines and gathering at our DMV offices.
Residents can continue to make appointments through the website at https://monroedmv.setmore.com/.
There will now be the option for those who cannot book online to call (585) 753-1604 to make an appointment. All walk-in visitors to the county's DMV branches will be provided information about booking an appointment and will be asked to schedule an appointment.
The county clerk’s office is also asking customers to limit interactions with the Downtown Filing Office to only essential transactions. That office is specifically limiting the following three transactions within the Downtown Filing Office:
1. US Passports – The office will be temporarily suspending the acceptance of U.S. Passport applications and renewals;
2. Doing Business As (DBA’s) – They are only accepting DBA transactions that are submitted via U.S. mail;
3. Pistol Permit Plastic Cards--All customers requesting to transfer from a paper card to a plastic card will be instructed to leave their paperwork with County Clerk staff to be processed later.
There is more information at: https://dmv.ny.gov/
The Monroe County Clerk’s Office recently also announced that it will be temporarily suspending Mobile DMV Units from March 13 until April 1.
