Understanding the Medicare enrollment process
It's Medicare open enrollment time, and according to some enrollees who have gone through the process, it can be confusing. We're joined by an expert who helps us understand how it works, and we hear from a local woman who shares her enrollment experience.
- Teresa Jones, Medicare manager at AAA of Western and Central New York
- Ruth Phinney, Medicare enrollee, and program director for WXXI Classical 91.5