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Coronavirus causing concerns in the travel industry

WXXI photo
Rochester airport baggage screener offers passenger a plastic bag.

Concerns about the novel coronavirus have hit the travel industry. 

In Rochester, Lynn DiMaria of DiMaria Travel says she spends a lot of time these days, not only booking travel for people, but also taking calls from some of her clients concerned about the coronavirus, and not sure if they should follow through with their trips.

“I have not had people cancel any plans yet, but certainly I do have customers who are concerned about their upcoming travel. In particular, I have clients going to Italy,” DiMaria says.

DiMaria also says it’s important to be vigilant, be aware of what’s going on, but to also be aware that the situation is changing rapidly.

“I mean we really don’t know the impact of what this virus is going to have, if they’re not going to be leaving until May or June, we’re just sitting tight and really seeing what’s going to happen in the future.” DiMaria does say that a number of  airlines, cruise lines and hotels have been more flexible about allowing changes in travel plans because of the coronavirus. 

But DiMaria cautions that travel insurance is not necessarily the answer if you are just worried about traveling. She says unless you purchase the more expensive travel insurance, it usually will not cover you if you cancel just because you are concerned about an event, such as the outbreak of the corona virus.