WXXI AM News

Connections: How to teach students medical empathy

Jul 25, 2018

Can medical empathy be taught? Helping medical and nursing students understand the value of human, emotional connections is the goal of the Standardized Patient program at the University of Rochester Medical Center. It pairs patient actors with students, and charges students with empathically delivering bad news to the actors.

We discuss the program and the value of empathy in medical settings. In studio:

  • Dr. Robert Horowitz, M.D., chief and professor of palliative care in the Department of Medicine at the University of Rochester Medical Center
  • Marta Brewer, former Standardized Patient educator at the University of Rochester Medical Center
  • Julie Gissin, actor in the Standardized Patient program at the University of Rochester Medical Center
  • Dr. Nichole Roxas, URMC graduate and now psychiatry resident at Yale
  • Brett Dahlberg, health reporter and producer for WXXI News