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Hurricane Sandy Impact on Greater Rochester

How did Hurricane Sandy impact you?  Do you have friends or family in the hardest hit areas?  What's happening in your neighborhood? WXXI News wants to hear your story.  Leave a comment at the bottom of this article, or send us your story and pictures to our newsroom email.  You can also reach us on Twitter @WXXINews.

  • How long will the region be impacted?  All hazardous weather alerts have been lifted.
  • What is happening now? Monroe County and the City of Rochester have canceled the States of Emergency, and the county has closed its emergency operations center.  All evacuation orders have been lifted, allowing people to return to their homes along Lake Ontario.  Many people remain without power.  There are reports of trees and limbs down throughout the region.  Crews are assessing the damage.
  • Who is without power? About 23,000 RG&Ecustomers are without power.  Officials are waiting  to fully assess the damage before making an estimate as to when all power will be restored.   NYSEG is reporting about 112,000 customers without power, mostly in the Southern Tier and downstate.  
  • What traffic problems remain?  There are no travel restrictions in place in Monroe County, but sections of several roads are closed.  Remember that any intersection with a malfunctioning traffic signal should be treated as a 4-way stop. 
  •  Where can I report power outages?  Customers can call 911 or Rochester Gas and Electric at 1-800-743-1701 for power outages only. Customers can report power outages online.
  • What if I find downed trees or storm drains are clogged? City residents are asked to call 311, outside of the city call 428-5990. 
  • How is travel being affected? Airlines have canceled or delayed many flights on Tuesday.  The Greater Rochester International Airport is posting the status of all flights.  Amtrak has canceled all service to and from Rochester.
  • How severe was the damage?  Downed limbs and power outages were reported throughout the region.  Sections of several roads are closed. Officials are beginning to assess the full extent of the damage.  Monroe County Parks are closed until further notice.
  • What about my trash, recycling or leaf pickup? City of Rochester refuse pickup has been delayed by one day.
  • Where can I get help, or offer help? Residents in Greater Rochester and the Finger Lakes can call 211 Life Line for information and referrals for assistance such as emergency shelters, health resources, and food banks.  The Red Cross has closed but one of its shelters.  Area residents who need shelter, food, or health services should go to the Dome Arena, 2695 East Henrietta Road, Henrietta.
  • How does damage here compare to other regions in New York?  New York City is experiencing fires, flooded streets and subways, and major power outages.  For continuing coverage of the crisis downstate, listen to Talk of the Nation at 2 p.m. on WXXI-AM 1370 and All Things Considered at 4 p.m. on WXXI-AM 1370 and WRUR-FM 88.5
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