Connections: How should reporters approach interview subjects who won't acknowledge facts?
CNN reported on voters who unknowingly hosted campaign events sponsored by Russians. One woman in Florida did not believe the FBI's evidence, and told off CNN on camera. That encounter has gone viral, prompting several questions. Among them: did the reporter harass the woman? Could the reporter have approached that encounter differently? How can we break through when so many of us are determined never to change our minds?