Rochester Gas and Electric is urging customers to be on alert for a scam after reports of people posing as energy company representatives over the phone.

The company said in a statement that some customers have received calls threatening to cut service unless they make a payment immediately by phone. 

RG&E said they have temporarily suspended service disconnections due to “non-payment” during the current public health crisis. 

Experts in the legal field are warning consumers about scams and fraudulent online tools that target vulnerable populations and essential workers during the pandemic. From tip scamming, to meal price inflation by delivery services, to charity and phishing scams, attorneys say there's a lot to look out for. The New York State Attorney General has launched an effort to combat such scams.

This hour, our guests share what they think consumers need to know. Our guests:

  • Scott Malouf, local attorney whose practice is focused on the intersection of social media and the law
  • Mike Johansson, senior lecturer of communication at RIT, and social media consultant at Fixitology
  • Letitia James, New York State Attorney General 

Fake letters demanding payment for an outstanding tax debt are circulating around the state. The New York State Department of Taxation and Finance wants you to be on the lookout for these scam letters and to let the tax department know if you receive one.

The fake letters say that the tax department will take away our driver license and passport if you don’t respond. The letter also demands full payment by a specific date and has an 888 number to call. You can see one of the fake letters here.


The New York State Division of Consumer Protections says people claiming to be representatives of a utility company are targeting people in emails, phone calls, and even at their homes. 

Scammers are asking for Social Security numbers, dates of birth, and requesting money for alleged past-due bills. They are also targeting people who speak Spanish and Chinese as their first languages.

Randy Gorbman / WXXI

Wegmans wants you to know about a scam going around Facebook.

The company reports someone is posting, using the Wegmans name and a photo of a storefront on coupons. The bogus post says Wegmans is giving away free 200-dollar grocery coupons.

Alert Resident Foils Telephone Scam

Oct 19, 2015

Geneseo Police are warning about a telephone scam effort reported by someone who lives in the village.

That resident called Geneseo Police, which led Chief Eric Osganian to share information about a telephone scam that may be prevalent here.