Imagine you’re in a busy hospital to be treated for COVID-19. The medical staff is overwhelmed, and things are happening quickly.
You are deaf or hard of hearing, there is no interpreter on hand, and your nurse or doctor is wearing a mask, so you can’t read their lips.
“You don’t want to be nodding your head about whether or not you have any allergies or something like that when you really don’t understand. You don’t want to be playing that guessing game,” said Gerard Buckley, president of RIT’s National Technical Institute for the Deaf.