Hair salons and barbershops reopen carefully in phase two

Jun 1, 2020

Monika Crane cuts Gary Smarcz's hair at Supercuts in Penfield after barbershops and salons were allowed to open back up as the Finger Lakes region enters the second phase of reopening. Smarcz, a regular at the shop, hadn't had his hair cut since New York on Pause went into effect in early March.
Credit Max Schulte / WXXI News

There’s a long list of rules for people who want their hair cut these days.

Nanette Dickerson, a store manager at Supercuts in Penfield, informs clients of the laundry list of do's and don'ts as they call to make appointments: Be on time, wait in your car until you are called in, wear a face mask at all times, have your hair washed and detangled, be advised your temperature will be taken, and on and on.

Owner Tony Cortina says, "I’d be lying if I said it wasn’t stressful."

Over the last few weeks, Cortina says he’s been working with his staff and preparing for this reopening, which was announced as part of New York state’s phase two reopening plan last week.

He owns 16 Supercuts, but is opening only 12. He’s also reducing store hours and making sure clients are seen by appointment only so his staff isn't overworked.

He says that between the new regulations, the personal protective equipment, the disinfecting, and all the other adjustments, there’s a lot of pressure on his employees.

"Nobody really likes change right out of the gate," Cortina says. "I think there might have been some apprehension, but for the most part, our staff has just been great."

Cortina says they’re happy to have their clients back and feels ready to serve them. He says he hasn’t gotten a haircut himself in almost three months.

"I look ridiculous," he says. "I’m actually going to get my haircut today."