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RG&E and NYSEG say they have now restored power to customers impacted by the windstorm

RG&E and NYSEG, which are both subsidiaries of AVANGRID, sent a statement out early Saturday evening saying  that they have restored service to all customers affected by the wind storm that began on Wednesday, which at its peak, created more than 130,000 outages throughout the companies’ service area. 

Officials say that even after power is restored, customers will continue to see crews doing clean-up work, inspecting and making further repairs.

NYSEG asks any customer without power to contact them at or at 1.800.572.1131, and RG&E customers to contact the company at or at 1.800.743.1701.

“We appreciate our customers’ patience and understanding as our company, contractor and mutual assistance line and tree workers restored power,” said Carl Taylor, President and CEO of NYSEG and RG&E. “We also express our gratitude to law enforcement agencies, fire departments, highway departments, emergency management officials and local officials that have helped us recover from this weather event.”

Randy Gorbman is WXXI's director of news and public affairs. Randy manages the day-to-day operations of WXXI News on radio, television, and online.